Shipping & Delivery Policy

This Shipping & Delivery Policy outlines how orders are processed, shipped, and delivered within the United States and internationally. By placing an order on our website, you agree to the terms below.

Order Processing Time

  • All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • Once your order has been processed, you will receive a shipping confirmation email with tracking information.

  • Processing times may vary during peak seasons, but we will always notify customers of any significant delays.

Shipping Times

Shipping times depend on your location and the fulfillment method:

For Domestic U.S. Orders

  • Estimated delivery time: 4–10 business days after processing.

  • Carriers may include USPS, UPS, DHL, or FedEx.

For International Orders

  • Estimated delivery time: 10–20 business days depending on destination.

  • Customs delays may occur and are outside our control.

For Dropshipping Fulfillment (if applicable)

Some products may ship directly from our global fulfillment partners:

  • Estimated delivery time: 7–20 business days.

  • Tracking is provided as soon as available.

Shipping Costs

Shipping fees are displayed at checkout based on your delivery address.
We may offer free shipping promotions—it will be clearly stated on the product page or checkout.

Order Tracking

All orders include trackable shipping.
If tracking information is not yet active, please allow 24–72 hours for carrier data to update.

Incorrect or Incomplete Addresses

Customers are responsible for entering accurate shipping information.
We are not liable for orders delivered to incorrect addresses entered during checkout.

Lost, Damaged, or Stolen Packages

If your package is lost or arrives damaged:

  • Contact us at [your support email] within 7 days of delivery.

  • We will assist with replacements or claims depending on the situation.

Free Shipping

Enjoy free nationwide delivery with full insurance and tracking included.

Premium Support

Humanized customer service via Email and Live Chat, Monday to Friday from 8:00 AM to 8:00 PM (EST).

Secure Payment

100% secure checkout with SSL 256-bit encryption and trusted payment gateways.

Exchanges & Returns

Easily request exchanges or returns within 30 days of purchase with our hassle-free process.